Privacy Policy

Privacy Policy – Intercontinental Marketplace
Last Updated: March 22, 2025

1. Introduction

This Privacy Policy describes how Siki Initiatives Pty Ltd (referred to as “the Company,” “we,” “us,” or “our”), the parent company of Intercontinental Marketplace (“Site” or “Services”), collects, uses, discloses, and protects your personal information when you use our marketplace (https://intercontinentalmarketplace.com), make purchases, or interact with our services. By accessing or using the Services, you agree to the terms of this Privacy Policy. If you disagree, please refrain from using our Services.

2. Definitions

• Personal Data: Information that identifies, relates to, or describes you (e.g., name, email, payment details).
• Service Providers: Third parties assisting us in delivering the Services (e.g., payment processors, logistics partners).
• Cookies: Small files placed on your device to track activity and preferences.
• Affiliates: Entities under common control with the Company.

3. Information We Collect

3.1 Directly Provided by You

• Contact Details: Name, email, phone number, shipping/billing address.
• Order Information: Payment confirmation, transaction history.
• Account Credentials: Username, password, security questions.
• User Content: Product reviews, messages to customer support.

3.2 Automatically Collected

• Usage Data: IP address, device type, browser, pages visited, time spent, and interactions (via Cookies, pixels, and similar technologies).
• Cookies: Session Cookies (essential for site functionality) and Persistent Cookies (e.g., for login preferences).

3.3 From Third Parties

• Payment Processors: Credit/debit card details, billing address (processed securely via Stripe/PayPal).
• Logistics Partners: Delivery information shared with partners (e.g., DHL, Maersk) for order fulfillment in Australia and Africa.
• Analytics Providers: Data from Google Analytics or WordPress to improve user experience.

4. How We Use Your Information

• To Fulfill Orders: Process payments, arrange shipping, and manage returns.
• To Communicate: Send order updates, respond to inquiries, and provide customer support.
• For Marketing: Send promotional emails (opt-out available via “unsubscribe” links).
• For Security: Detect and prevent fraud, unauthorized access, or malicious activity.
• For Improvements: Analyse usage trends and optimize Services.
• For Legal Compliance: Meet regulatory obligations, enforce terms of service, or handle business transfers (e.g., mergers).

5. Data Sharing

We disclose your information to:

• Service Providers: Payment processors, IT vendors, logistics partners, and analytics platforms.
• Business Partners: Marketing affiliates (e.g., WordPress) for tailored advertising.
• Legal Authorities: When required by law (e.g., subpoenas, court orders).
• Affiliates: Entities under common control with the Company.
• Public Posts: User-generated content (e.g., reviews) visible to all users.

Third parties handle data per their own privacy policies.

6. International Data Transfers

Your data may be transferred to and processed in Australia, South Africa, Kenya, and other regions where our partners operate. We ensure compliance with applicable data protection laws through contractual safeguards.

7. Your Rights

You may:

• Access/Correct Data: Via your account settings or by emailing admin@intercontinentalmarketplace.com.
• Delete Data: Request deletion, subject to legal obligations.
• Opt-Out of Marketing: Click “unsubscribe” in emails.
• Manage Cookies: Adjust browser settings (note: blocking Cookies may impair site functionality).

8. Data Retention

We retain Personal Data only as long as necessary for the purposes outlined, or to comply with legal obligations (e.g., tax records). Usage Data is retained for shorter periods unless needed for security improvements.

9. Security

We use SSL encryption, secure servers, and industry-standard measures to protect your data. However, no system is 100% secure. Report suspected breaches immediately to admin@intercontinentalmarketplace.com.

10. Children’s Privacy

Our Services are not intended for users under 16. We do not knowingly collect their data. Parents/guardians may contact us to request deletion of inadvertently collected information.

11. Third-Party Links

Our Site may link to external websites. We are not responsible for their content or privacy practices. Review their policies before interacting.

12. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on the Site with a revised “Last Updated” date. Material changes will be notified via email or site banners.

13. Contact Us

For questions, requests, or complaints:

• Address: 9 Adelphi Court, Marangaroo WA 6064, Australia
• Email: admin@intercontinentalmarketplace.com
• Phone: +61-000-000-000

This privacy policy complies with Australia’s Privacy Act 1988 and the Australian Privacy Principles (APPs), and other applicable regulations.
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